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2 Can I ignore the security warning when opening an XLS file in Excel?

Yes, you can safely ignore it

3 I am getting an error saying my file is corrupt when I try to use an Excel file that I have exported from the software. Why?

The software creates a file on the web server that mimics the Excel file format. The file can generally be opened by any version of Microsoft Excel. However, other programs may have problems opening the file. If you experience this issue here is what to do:…

4 I'm getting an error when trying to open downloaded XLS files in Excel 2016. What should I do?

If you are experiencing issues opening XLS files, we are aware of an issue with Microsoft Office. Microsoft Office in a update in 2016 changed settings during an update. You can view the original details here: