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If you are experiencing issues opening XLS files, we are aware of an issue with Microsoft Office. Microsoft Office in a update in 2016 changed settings during an update.You can view the original details here: https://answers.microsoft.com/en-us/office/forum/office_2010-excel/excel-2010-kb3115322-opening-downloaded-files/19b8ab42-d0c4-402d-aa79-ad86e191fcc9
How to resolve the issue:
If you are still unable to open the file, try a different version of Excel or another spreadsheet program like Numbers (for Apple) or OpenOffice.