The primary means of support is the support forum found here: Support -> Support Forum

Email is an inefficient method of providing technical support.

1) Spam filters may pick off legitimate support questions and responses
2) Issues can be more closely tracked in a threaded environment like the support forum
3) Once answered, your support question will be useful for other members

For issues that you want to keep private, you can Private Message the user "DJEP Milissa" on the support forum.