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1 I am getting an error saying my file is corrupt when I try to use an Excel file that I have exported from DJEP. Why?

The software creates a file on the web server that mimics the Excel file format. The file can generally be opened by any version of Microsoft Excel. However, other programs may have problems opening the file. If you experience this issue here is what to do:…

2 What is your policy on importing lead lists?

One of the great features of DJ Event Planner is the ability to send out email messages to clients, employees, venues, vendors, salespeople, and yourself. However, DJEP is not to be used for Email Marketing to lead lists. You MUST have a pre-existing relationship…

3 When opening a file in Excel, why does it say the file is corrupted?

Microsoft added a new "security feature" to Excel that causes an error message to be displayed when you try to open an XLS file downloaded from the Event Planner application. This is not a bug on our part. Microsoft (again) broke the proper functioning of…